OUR Services
EDL currently manages utility services in customer networks by invoicing electricity, water and gas, often on the same invoice. We also manage several sites with hot and cold water, invoicing them on behalf of the Body Corporate. Being a small Retailer means EDL can provide flexible energy and billing solutions that other larger Retailers find difficult to match.
Electricity Invoicing Services
This is achieved by purchasing under a bulk energy contract and passing some of these advantages to its customers, while actively managing the risks of being a market participant. The benefit of this strategy provides customers with a low cost energy option, whilst still retaining the high level of customer service that EDL customers have enjoyed over the past 20 years.
- Where possible, 100% renewal energy is provided by their energy partner Meridian Energy.
- EDL reads all meters each month (where access is available) so there are no estimates required.
- The energy used for that month is the exact amount that is invoiced.
- There are no additional fees for moving in or moving out. There are no special fees for meter or usage audits,
- Payments can be made by internet banking, direct debit, or over the counter at the ASB bank.
- Where possible, 100% renewal energy is provided by their energy partner Meridian Energy.
- EDL reads all meters each month (where access is available) so there are no estimates required.
- The energy used for that month is the exact amount that is invoiced.
- There are no additional fees for moving in or moving out. There are no special fees for meter or usage audits,
- Payments can be made by internet banking, direct debit, or over the counter at the ASB bank.
Water Invoicing Services
Many building managers are turning to invoicing residents for water on a metered basis. EDL offer a monthly water billing service that recovers the costs of water usage based on actual water meter readings. Remote water meters are usually installed, and often the water recovery and electricity can be invoiced on the same monthly bill.
Gas Invoicing Services
Electricity Direct also manages the gas customer network on Princes Wharf along with a number of other commercial properties. These customers enjoy the same level of customer service and competitive pricing as those customers on the electrical networks that EDL manages. Gas charges can also be included on the monthly utility invoice.